If you are missing or received one or more items in error, please send an email to HearstCastleRetail@aramark.com or call 1-805-927-8601 for assistance. A customer support representative will instruct you on how to proceed with your return.



back to main customer support page >>

Contact us

Hearst Castle

750 Hearst Castle Rd
San Simeon, CA 93452

Business Hours

Monday - Sunday (Closed Holidays)
8 A.M. to 4 P.M. PST

About Us

Welcome to the Hearst Castle online store! All orders ship directly from the museum gift shop.