If you are unable to find the answers to your questions here, please feel free to contact Customer Support via email or phone at hearstcastleretail@aramark.com or 1-805-927-8601

Customer Support hours are as follows:

Monday-Sundayfrom 8am to 4pm (PST)
closed holidays.

Contact us

Hearst Castle

750 Hearst Castle Rd
San Simeon, CA 93452

Business Hours

Monday - Sunday (Closed Holidays)
8 A.M. to 4 P.M. PST

About Us

Welcome to the Hearst Castle online store! All orders ship directly from the museum gift shop.